Answers to common questions about setting up and using our apps.
Drivers are the parents doing the driving for a trip. This article covers signing up to drive, setting your seats, filling cars, and driving on a repeating…
Read More Kid HopOpening the Ride Screen. Tap an event on your dashboard or in a carpool. The ride screen opens with two tabs: To (green) — rides to the event. From (blue)…
Read More Chore BossYes. When your kid's phone joins your home, it gets Premium from your subscription. There is nothing to buy or restore on their phone. How it works. On your…
Read More Chore BossIn a points home, kids can ask for one of your custom rewards from their own profile. A Household Manager then approves or declines it. Nothing is spent until…
Read More Chore BossA penalty takes points or money away when a chore isn't done in time. It's set per chore, and it's a premium feature. Penalties need Chore Boss 1.0.96 or later…
Read More Chore BossQuick Tasks let you turn one task into a chore without picking a room first. Add a quick task. Tap + at the bottom of the screen, then tap Quick Task. On the…
Read More Doggy TimeYou can add a pet from the main screen. Doggy Time works for 50 kinds of pets, from dogs and cats to horses, chickens, reptiles, fish and insects. You don't…
Read More Doggy TimeWidgets let you log an activity or run a timer for your pet right from your home screen, without opening Doggy Time. The widgets. Training Log shows your pet's…
Read More Potty WhizEach child has their own activities, reminders, progress and settings. The free plan includes 1 child of your own; Premium lets you add as many as you need. Add…
Read More Chore BossChore Boss comes with 25 built-in rooms and areas, each with its own tasks. You can hide the ones you don't use and add your own. You need a profile without…
Read More Doggy TimeAdd photos and videos to any entry, for example a picture of a new trick or a video of a vet visit. Adding photos and videos is part of Premium. Add photos or a…
Read More Potty WhizYou can attach photos and videos to any activity, such as a sticker chart or a proud moment on the potty. Photos and videos need Premium. On the free plan…
Read More Potty WhizThe Training Log widget lets you log an activity for your child straight from your home screen, without opening the app. Widgets need Premium. Without Premium…
Read More Kid HopKid Hop can add a separate Kid Hop calendar to Apple Calendar, Google Calendar or Outlook. It shows the trips you drive, with the kids in your car and where…
Read More Doggy TimeWhen a pet is no longer with you, you can archive them or mark them as passed away. Their activities, photos and records are never deleted. Archive or mark as…
Read More All appsSubscriptions are billed by Apple or Google, so you cancel or ask for a refund with them. Deleting the app or your account does not cancel your subscription…
Read More Potty WhizPotty Whiz keeps its settings in four places: the side menu, the Settings screen, My Account, and each child's Settings tab. The side menu. Tap the gear icon at…
Read More Chore BossThese settings only change Chore Boss on the phone you are using. They don't change anything for the rest of your family. How to open App Settings. Tap the…
Read More Chore BossYou can set the order of the tasks inside a chore, for example to build a morning routine. The list of chores on the Home tab is sorted by name. You need a…
Read More Chore BossEach home has its own settings for rewards, the weekly chore day, currency and PIN. Changes sync to everyone in the home. Open Home Settings. Tap Settings at…
Read More Potty WhizTeam Chat lets everyone who helps with potty training share updates, questions and wins about a child in one place. Open Team Chat. For a child: open the child…
Read More Chore BossEvery chore has its own chat, so your family can share updates, ask questions and cheer each other on. Open a chore's chat. Tap a chore on the Home tab, or open…
Read More Chore BossEach home picks one way to reward chores: Allowance: kids earn money into a virtual piggy bank, and you pay it out. Points: kids earn points and trade them for…
Read More Potty WhizA celebration is a full-screen animation with a sound that cheers your child on after a success. Fireworks is free; the other animations need Premium. When a…
Read More Chore BossKids and parents check off chores from the Home tab. Each chore has one or more tasks, and the chore is done when every task is checked off. Complete a chore…
Read More Chore BossA chore is a room or area plus one or more tasks, with a schedule and the people who do it. For example, a "Kitchen" chore could include Wash dishes and Take…
Read More Doggy TimeMake your own activity type when the built-in ones don't cover something you track, for example "Nail trim" or "Socializing". Custom activities are part of…
Read More Kid HopCreating a Carpool. Tap the + button on the Carpools screen. Enter a Carpool Name (required). Optionally customize the carpool: Tap the camera icon to add a…
Read More Kid HopEvents are the activities your carpool drives to, like soccer practice or the school run. Any member of a carpool can add, edit and delete its events. Find your…
Read More Potty WhizCustom activities let you track anything Potty Whiz doesn't include, such as wearing underwear all day or a nighttime pull-up. Creating custom activities needs…
Read More Chore BossCustom rewards are prizes kids can buy with the points they earn, like extra screen time or a trip for ice cream. They are used in homes whose Reward Type is…
Read More Doggy TimeYou can delete any entry you logged for your pet. Delete an entry. On the main screen, tap your pet's card. On the Activities tab, find the entry. For an older…
Read More Doggy TimeYou can delete your Doggy Time account from the app. You can't undo this. Before you delete. Deleting your account doesn't cancel a subscription. Cancel it…
Read More Chore BossYou can rename or delete a home you created, or delete your whole Chore Boss account. Rename a home. Tap Settings at the bottom of the screen, then My Homes…
Read More Potty WhizYou can delete your Potty Whiz account from the app. You need to be signed in and connected to the internet. Delete your account. Tap the gear icon at the top…
Read More Chore BossYou can change a chore at any time. You need a profile without Limit Access to edit, copy or delete chores. Find the chore. From the Home tab: Pick a day on the…
Read More Potty WhizYou can change any entry after you log it, including its time and its comment. Anyone on your family team can edit, copy or delete entries, not only the person…
Read More Doggy TimeYou can change your pet's name, photo, species, breed, gender and birthday at any time. Edit your pet. Tap your pet on the main screen. Tap the three dots at…
Read More Doggy TimeReminders come from Doggy Time on your phone, and new entries from your family's phones arrive in the background. Some phones stop apps from running in the…
Read More Doggy TimeYour data is saved in the cloud while you are signed in. If entries are missing, or you got a new phone, here's how to get everything back. On a new phone…
Read More Chore BossIf a task was checked off but not really done, a Household Manager can flag it. Flagging unchecks the task and takes back the reward for that chore. Flag a…
Read More Doggy TimePhotos and videos you add to activities are kept on your phone and backed up to the cloud. Over time they can take up a lot of space. You can remove the copies…
Read More Fever WhizA Smart reminder notifies you a set time after you log a dose, for example 6 hours later. Each time you log a new dose, the reminder starts again from that…
Read More All appsYour account belongs to the email address you signed in with. Signing in with a different email opens a second, empty account, without your data or your…
Read More Chore BossThe Help screen answers questions about Chore Boss from our help articles, and connects you with our team when it can't. How to open Help. Tap the question-mark…
Read More Fever WhizThe Help screen answers questions about Fever Whiz from our help articles, and connects you with our team when it can't. Help works whether or not you are…
Read More Kid HopThe Help screen answers questions about Kid Hop from our help articles, and connects you with our team when it can't. Help works whether or not you are signed…
Read More Potty WhizThe Help screen answers questions about using Potty Whiz from our help articles, and connects you with our team when it can't. Help is free, works whether or…
Read More Doggy TimeThe Help screen answers questions about Doggy Time from our help articles, and connects you with our team when it can't. Help works whether or not you are…
Read More Potty WhizYou can start using Potty Whiz right away. You don't need an account, and it works without an internet connection. Add your child. Open Potty Whiz and tap Add…
Read More Chore BossWhen a chore wasn't finished on its due date, it shows in the From earlier days section of the Home tab, below today's chores. From there you can complete it…
Read More Potty WhizWith the Potty Whiz Apple Watch app, you can log a potty visit from your wrist in a couple of taps. The watch app needs Premium. It works with Potty Whiz on…
Read More Potty WhizWith the Potty Whiz Wear OS app, you can log a potty visit from your wrist in a couple of taps. The watch app needs Premium. It works with Potty Whiz on your…
Read More Doggy TimeThe Doggy Time watch app lets you log activities for your pets from your Wear OS watch. It is a Premium feature. Before you start. Sign in to Doggy Time on your…
Read More Fever WhizInvite a partner, grandparent or sitter so you share the same log in real time. Everyone on your team sees the doses, temperatures and symptoms you log, and can…
Read More Potty WhizTo add a family member to your account, invite them. A partner, grandparent or caregiver you invite can log potty visits and follow your child's progress on…
Read More Chore BossInvite a partner, a co-parent or a child so they can use Chore Boss on their own phone. Each invite is for one member of your home, so the person who joins sees…
Read More Doggy TimeShare your pets with a partner, family member, dog walker or pet sitter. Everyone you invite sees your pets and can log walks, meals and other activities on…
Read More Potty WhizSomeone invited you to help with potty training in Potty Whiz. Here is how to join their team, so their children appear on your phone. Before you start. Ask the…
Read More Chore BossSomeone invited you to their home in Chore Boss. Here is how to join it from your own phone. Before you start. Ask the other person to send you an invite. They…
Read More Fever WhizLog every dose you give so everyone caring for your child can see what was given and when. You don't need an account to log doses. Log a dose. Open your child…
Read More Doggy TimeYou log everything from your pet's screen. Logging activities is free and unlimited. Log an activity. On the main screen, tap your pet's card. On the Activities…
Read More Potty WhizEvery pee, poop, accident, drink and dry check you log helps you see your child's patterns. Logging is free, and it works without signing in or an internet…
Read More Fever WhizLog each temperature reading so you and other caregivers can see how it changes over time. You don't need an account to log temperatures. Log a temperature…
Read More Fever WhizLog your child's symptoms as they happen, so you can tell your pediatrician when each one started. You can log several symptoms at once. You don't need an…
Read More Potty WhizYour team is the people who share your children in Potty Whiz. Only the account owner, the person who added the children, can manage the team. You need to be…
Read More Kid HopThere are two ways to manage riders. You can manage them in the account, or in the carpool. At the account level, the riders listed are "My Riders" i.e. my…
Read More Chore BossMembers are the people in your home who do chores, earn rewards or help manage the family. You can add as many members as you like. See your members. Tap…
Read More Chore BossWhen you are signed in, your homes, chores, members and rewards are saved to your account. Sign in on the new phone and they come back. Steps. Install Chore…
Read More Potty WhizWhen you are signed in, your children, activities, reminders, timers, insights, photos and videos are saved to your account. Sign in on the new phone and they…
Read More Doggy TimeMake Doggy Time open straight to one of your pets each time you start the app. Set a default pet. On the main screen, tap your pet's card. Swipe the tabs at the…
Read More Kid HopWhen you drive a carpool, Kid Hop lists the stops for the riders in your car and opens them in Apple Maps or Google Maps. With Kid Hop Premium, it also puts the…
Read More Chore BossUse Limit Access to stop a child's profile from changing chores, rewards and settings. Add a PIN so your child can't switch to a parent's profile on a shared…
Read More Doggy TimeSend a reminder to other people on your account, so everyone caring for your pet gets it. Before you start. The people you want to remind need to be on your…
Read More Chore BossYou can ask for a photo before a chore counts as done, so you can check the work. Photo proof is a premium feature. Turn on photo proof. You need a profile…
Read More Potty WhizThere are three ways to look back at what you logged: the calendar, search, and a timeline for each activity. All three are free. Browse by day with the…
Read More Potty WhizThe Progress tab turns your entries into a calendar, a success rate and charts. Open your child from the home screen and tap Progress, then choose Calendar…
Read More Doggy TimeYour pet's breed shows under their name on the main screen. You can pick more than one breed for a mixed breed. Select a breed. Tap your pet on the main screen…
Read More Chore BossA time window means a chore can only be done between two times, like 4:00 PM to 6:00 PM. Once the window closes, kids can no longer check it off, and its reward…
Read More Doggy TimeSet reminders for any activity, like feeding, walks or medication. A smart reminder goes one step further: it starts counting each time you log an activity. Add…
Read More Chore BossA rotating chore lets family members take turns. Chore Boss keeps track of whose turn it is and moves to the next person on your schedule. Rotation is a premium…
Read More Potty WhizReminders send a notification when it's time for a potty break. They need Premium; without it, Save and Add open the upgrade screen. You'll find them on your…
Read More Chore BossThe first time you open Chore Boss, you choose how to get started: New Home creates a new home for your family. Sign In opens the home you already have. Join a…
Read More Kid HopEach rider has a pickup place for trips to an event and a drop-off place for trips home. You can pick a saved place or add a new one without leaving the screen…
Read More Fever WhizFever Whiz can turn your log into a report for your pediatrician or another caregiver. It covers your child's temperatures, medications and symptoms for the…
Read More Potty WhizShare a Report makes a PDF or CSV of your child's potty training that you can send, save or print. It needs Premium, either your own or from a family account…
Read More Doggy TimeMake a PDF or CSV summary of your pet's care and share it with your vet, a sitter or a trainer. The report is made on your phone, so it includes entries that…
Read More Kid HopShare your carpool and its rides with other parents so you can split the driving. You share it by sending an invitation, and anyone who accepts it joins the…
Read More Chore BossYour child can see and complete their chores on their own phone or tablet. Your child doesn't need an account or an email address. Step 1: Create your child's…
Read More All appsYou can use the app without an account. Signing in backs up your data and keeps it the same on all your phones and for everyone you share with. Start. Open the…
Read More Potty WhizWhen you sign out, Potty Whiz removes your data from this phone. It stays in your account, and comes back when you sign in again. Before you sign out. Entries…
Read More Chore BossWe read every idea, request and bug report. You can send one from inside Chore Boss. Send an idea or feedback. Tap the Settings tab, then tap Help. You can also…
Read More Chore BossChore Boss can manage more than one home from one account, for example two households after a separation, or a holiday home. Each home has its own chores…
Read More Fever WhizAn episode groups everything you log during one illness: doses, temperatures and symptoms. You can see the whole illness on one screen and share it with your…
Read More Doggy TimeRecord your route and distance while you walk. Doggy Time times the walk and draws it on a map. Track a walk. On the main screen, tap your pet's card. On the…
Read More Doggy TimeRecord a walk from your Apple Watch, with its time, distance and route. You can leave your iPhone at home. Start a walk. On your Apple Watch, open Doggy Time…
Read More Doggy TimeKeep track of your pet's medications and supplements, set a reminder for each dose, and see when each one was last given. Everything is on the Medications &…
Read More Chore BossKids earn a reward when they finish a chore that has one. You can see each person's balance, pay it out, or adjust it. To take money or points away, for example…
Read More Chore BossThe Progress tab shows how your family is doing with chores this week, and who did what. See this week's progress. Tap the Progress tab. At the top, This Week…
Read More Doggy TimeKeep your pet's vet records, insurance papers and other documents in one place. Documents are a Premium feature. Without Premium, the Documents tab shows…
Read More Kid HopTap on "Carpools" in the bottom navigation bar. Select the carpool you'd like to post a message in. Tap the chat icon at top right.
Read More Doggy TimeInsights is a written summary of everything you've logged for your pet, with the patterns it found and ideas to try. You'll find it on your pet's Insights tab…
Read More Potty WhizInsights are short AI summaries of your child's potty training, written from the entries you log. Open your child from the home screen and tap the Insights tab…
Read More Doggy TimeThe Assistant answers questions about one pet from everything you've logged for them. It can also log activities and change reminders for you, after you…
Read More Chore BossThe Assistant answers questions about your family's chores and rewards, and can make changes for you when you ask. Open the Assistant. Tap the round Assistant…
Read More Potty WhizThe potty timer tells you when it's time for your child's next potty break. Timers are free, and you can run as many as you like, for one child or several…
Read More Potty WhizThe Potty Whiz Assistant answers questions about your child's potty training from what you've logged, and can log entries or set up reminders for you. Open the…
Read More Doggy TimeUse a timer to time an activity while it happens, like a walk, a nap or crate time. Doggy Time fills in the start and end times for you. Start a timer. On the…
Read More Doggy TimeSign in with Apple works on iPhone and iPad only. On an Android phone or tablet, see On Android below. On iPhone or iPad. First check that you are signed in to…
Read More Potty WhizSign in with Apple is available on iPhone and iPad only. On an Android phone or tablet, see On Android below. On iPhone or iPad. If signing in with Apple…
Read More Potty WhizWhen you are signed in, Potty Whiz saves your activities to your account and keeps every phone in your family up to date. If entries are missing or a family…
Read More Chore BossIf you bought Premium but still see ads, or premium features still open the upgrade screen, try these steps in order. 1. Restart Chore Boss. iPhone: swipe up…
Read More Doggy Time · Fever Whiz · Kid Hop · Potty WhizIf you paid for Premium but the app still shows ads or locked features, the app is not seeing your subscription. Your subscription belongs to the account you…
Read More Fever WhizYes. Logging doses, temperatures and symptoms is free, and many accounts include every Premium feature at no cost. Fever Whiz Premium is an optional plan with…
Read More All appsRight after you sign in, your data downloads in the background. If it still isn't there after a minute, check these in order. Check the email you signed in…
Read More Kid HopYes. Kid Hop is free to use for organizing carpools with other families. Kid Hop Premium is an optional subscription with extra features for you and your…
Read More Chore BossSometimes Chore Boss is signed out on one phone while your home and chores are still there. This often happens on a new phone, or after you restore your phone…
Read More Doggy TimeSometimes Doggy Time is signed out on one phone while your pets and entries are still there. This often happens on a new phone, or after you restore your phone…
Read More Fever WhizSometimes Fever Whiz is signed out on one phone while your children and their log are still there. This often happens on a new phone, or after you restore your…
Read More Kid HopSometimes Kid Hop is signed out on one phone while your carpools are still there. This often happens on a new phone, or after you restore your phone from a…
Read More Potty WhizSometimes Potty Whiz is signed out on one phone while your children and activities are still there. This often happens on a new phone, or after you restore your…
Read More All appsOn some Android phones, a message from our team can get stuck at the bottom of the app and cover the screen. Opening the message clears it. How to clear it…
Read More Fever WhizLogging doses, temperatures and symptoms is always free. Fever Whiz Premium adds more children, your whole family and the tools that save you time, on one plan…
Read More Doggy TimeFree covers one pet with unlimited logging. Premium unlocks everything else, for your whole household, on one plan. Everyone you invite into your account gets…
Read More Chore BossFree covers up to 5 chores in one home, with your whole family, reminders and allowance or points. Premium unlocks unlimited chores and everything else, for…
Read More Potty WhizFree covers one child, with unlimited potty logging and timers. Premium adds reminders, your whole family and everything else, for your whole household on one…
Read More Doggy TimeDoggy Time started with dogs, and now works for 50 kinds of pets. You can track care, health and daily activities for each of them. How it works. When you add a…
Read More Chore BossChore reminders go to the phone of the person who has to do the chore. Each phone uses the member profile selected on it to decide which reminders to show. Who…
Read More Potty WhizPotty Whiz uses your phone's notifications for reminders and timer alarms. If they don't arrive, work through this checklist. Check the reminder itself…
Read More All appsPremium removes ads. If you see ads after paying, the app is not seeing your subscription on this phone. Common causes. You are signed out. When you are signed…
Read More Chore BossIf a finished chore did not add to a balance, check these in order. Earn Rewards is turned off. Only members with Earn Rewards on earn anything, and their…
Read More Doggy Time · Fever WhizIf your insight looks the same as before, or you see an error when you tap Generate, check the points below. The automatic insight hasn't changed. A new…
Read More Chore Boss · Doggy Time · Fever Whiz · Potty WhizNo. One subscription covers everyone on your account. The people you invite get the same Premium features without buying their own. Who needs the subscription…
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