You can use the app without an account.
Signing in backs up your data and keeps it the same on all your phones and for everyone you share with.
Start
Open the app's menu or Settings and tap Sign In.
Then choose one of three ways to sign in.
Sign in with Apple
Available on iPhone and iPad only.
- Tap Sign in with Apple and follow Apple's steps.
- If you are asked What's your name?, enter your first and last name, then tap Continue.
If you already have an account with your own email, choose to share your email with Apple, not Hide My Email.
Hide My Email gives the app a different address, which opens a second, empty account.
Sign in with Google
- Tap Sign in with Google and choose your Google account.
- If you are asked What's your name?, enter your first and last name, then tap Continue.
Sign in with your email
There is no password to remember.
- Enter your First Name, Last Name and Email Address, then tap Continue.
- Check your email for a 6-digit code.
- Enter the code under Verification Code, then tap Continue.
If you are new, this creates your account.
If you already have an account with that email, it opens it.
Use the same email every time
Your account belongs to your email address.
Any sign-in way that uses the same email opens the same account.
A different email opens a different, empty account.
If the app says This isn't the account you used before, tap Use that account to go back to your original account.
See How to get back to your original account.
Troubleshooting
- No code in your email: check your spam or junk folder and wait a minute.
Then tap Resend.
- "That code isn't right." or "That code has expired.": only the newest code works.
Tap Send a new code and use the newest email.
- Wrong email: tap Start Over and enter it again.
- A message about checking your connection: connect to Wi-Fi or mobile data and try again.
- "Sign in with Apple isn't available on this device right now.": check that you are signed in to your Apple Account in your phone's Settings, or sign in with email.
- "Sign in with Google isn't available on this device right now.": try again in a moment, or sign in with email.
- Still stuck: open Help in the app and tap Contact us.
Tell us the email you want to sign in with.