Answers to common questions about setting up and using our apps.
Subscriptions are billed by Apple or Google, so you cancel or ask for a refund with them. Deleting the app or your account does not cancel your subscription…
Read MoreA Smart reminder notifies you a set time after you log a dose, for example 6 hours later. Each time you log a new dose, the reminder starts again from that…
Read MoreYour account belongs to the email address you signed in with. Signing in with a different email opens a second, empty account, without your data or your…
Read MoreThe Help screen answers questions about Fever Whiz from our help articles, and connects you with our team when it can't. Help works whether or not you are…
Read MoreInvite a partner, grandparent or sitter so you share the same log in real time. Everyone on your team sees the doses, temperatures and symptoms you log, and can…
Read MoreLog every dose you give so everyone caring for your child can see what was given and when. You don't need an account to log doses. Log a dose. Open your child…
Read MoreLog each temperature reading so you and other caregivers can see how it changes over time. You don't need an account to log temperatures. Log a temperature…
Read MoreLog your child's symptoms as they happen, so you can tell your pediatrician when each one started. You can log several symptoms at once. You don't need an…
Read MoreFever Whiz can turn your log into a report for your pediatrician or another caregiver. It covers your child's temperatures, medications and symptoms for the…
Read MoreYou can use the app without an account. Signing in backs up your data and keeps it the same on all your phones and for everyone you share with. Start. Open the…
Read MoreAn episode groups everything you log during one illness: doses, temperatures and symptoms. You can see the whole illness on one screen and share it with your…
Read MoreIf you paid for Premium but the app still shows ads or locked features, the app is not seeing your subscription. Your subscription belongs to the account you…
Read MoreYes. Logging doses, temperatures and symptoms is free, and many accounts include every Premium feature at no cost. Fever Whiz Premium is an optional plan with…
Read MoreRight after you sign in, your data downloads in the background. If it still isn't there after a minute, check these in order. Check the email you signed in…
Read MoreSometimes Fever Whiz is signed out on one phone while your children and their log are still there. This often happens on a new phone, or after you restore your…
Read MoreOn some Android phones, a message from our team can get stuck at the bottom of the app and cover the screen. Opening the message clears it. How to clear it…
Read MoreLogging doses, temperatures and symptoms is always free. Fever Whiz Premium adds more children, your whole family and the tools that save you time, on one plan…
Read MorePremium removes ads. If you see ads after paying, the app is not seeing your subscription on this phone. Common causes. You are signed out. When you are signed…
Read MoreIf your insight looks the same as before, or you see an error when you tap Generate, check the points below. The automatic insight hasn't changed. A new…
Read MoreNo. One subscription covers everyone on your account. The people you invite get the same Premium features without buying their own. Who needs the subscription…
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