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Why my insights don't update

If your insight looks the same as before, or you see an error when you tap Generate, check the points below.

The automatic insight hasn't changed

  • A new automatic insight is made about once a day.
  • It needs at least 5 new activities since the last insight.
  • Your first insight comes after a full day of logging.
  • Pull down on the Insights tab to check for a new one.
  • Your activities have to sync before they count, so open the app while connected to the internet.

I tapped Generate but the tab looks the same

The Insights tab always shows the latest automatic insight. An insight you make with Generate opens in Insights History. Tap History to see it again.

Error messages

  • "An insight for this date range already exists. Check history to view it." You already made an insight for those dates. Open History, or choose different dates before you tap Generate.
  • "Log a few more activities to get insights." The dates you chose have fewer than 5 activities. Choose a longer range or keep logging.
  • "Date range must not exceed ... days. Please select a shorter range." Choose a shorter range.
  • "An error occurred while processing your insights. Please try again later." Check your internet connection and try again in a few minutes.

Without Premium

New insights are part of Premium. If you see Keep the insights coming, you've had your free insight, and new ones need Premium.

Please share any feedback on your insights with us, using the faces and comment box under each insight.

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