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What's free and what's in Premium

Free covers one pet with unlimited logging. Premium unlocks everything else, for your whole household, on one plan. Everyone you invite into your account gets Premium too, at no extra cost.

Most loved

  • All your pets: add as many pets as you like, each with their own log.
  • Medication and smart reminders: stay on top of doses, walks and vet visits, and remind the other people on your account too.
  • Share a Report: send a PDF or CSV of your pet's log to your vet, sitter or trainer in a few taps.
  • The whole family: invite your partner, kids, walker or sitter, choose which pets they see, and send team messages.
  • The Assistant: ask "When did Max last go potty?" and get the answer from your pet's log, or log an activity by chat.
  • Photos and videos: add them to any activity.

Try it free

Most plans start with a 3-day free trial. If your plan includes one, the upgrade screen shows a button to start it, and Apple or Google shows the trial before you confirm. To avoid being charged, cancel before the trial ends.

Everything in Premium

  • Pets: as many pets as you like.
  • Timers: as many timers as you like, including GPS walk tracking (the free plan includes 10).
  • Reminders: regular, smart and medication reminders, and reminders for other people on your account.
  • Medications & Supplements: keep each pet's medications and supplements in one place.
  • Photos and videos: add them to any activity.
  • Documents: keep vet records and other papers for each pet, and get reminded before a vaccination or other document expires.
  • Share a Report: send a PDF or CSV summary to your vet, sitter or trainer.
  • Custom activities: create your own activity types.
  • Item details: amounts, calories, costs and other details for food, medication and other items.
  • Your team: share your account with other people, choose which pets they can see, and send team messages.
  • The Assistant: ask questions about your pet's logs and log activities by chat.
  • Insights: new insights as you keep logging, insights for any date range, and your insight history.
  • Progress: week and month calendars, custom date ranges, and comparing activities.
  • Apple Watch and Wear OS apps.
  • Home screen widgets.
  • No ads.

What's free

  • Log as many activities as you like.
  • Add 1 pet of your own.
  • Use 10 timers, then keep logging with manual entry.
  • See your pet's calendar one day at a time, and its charts for the default date range.
  • Read messages from your team.
  • Get one free insight for each pet on the Insights tab, once you've signed in and logged a few activities.
  • Try a sample of the Assistant.
  • Back up your pets' logs and keep them the same on all your own phones, once you've signed in.
  • Use the app without an account.

Do the people I invite need Premium?

No. Everyone on your account gets Premium through your plan. See Will users I invite into my account also need a subscription?

How to upgrade

  1. On the main screen, tap the gear icon to open the menu.
  2. Tap Unlock More Features!
  3. Choose a plan and follow the steps from Apple or Google.

You can also tap any yellow star in the app to open the same screen.

Already paid? Tap the gear icon, then Unlock More Features!, then Restore Purchases. Make sure you are signed in to the same account you paid with. See Why am I seeing ads after I've paid?

To see or manage your subscription, tap the gear icon, then Unlocked! See How to cancel a subscription or get a refund.

Troubleshooting

  • "timer(s) remaining on your free plan!": you are using your 10 free timers. When they are used up, you can still log the activity by entering the times yourself.
  • "Upgrade to send messages": sending team messages needs Premium.
  • "A premium subscription is required to use this feature.": the watch app needs Premium and a signed-in account.

Still need help?

Our team is happy to help.

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