Answers to common questions about setting up and using our apps.
We've noticed that some users inadvertently create two separate accounts when using our apps: one with a regular email address and another with Apple Sign-In…
Read More Kid HopOpening the Ride Screen. Tap an event on your dashboard or in a carpool. The ride screen opens with two tabs: To (green) — rides to the event. From (blue)…
Read More Kid HopOpening the Ride Screen. Tap an event on your dashboard or in a carpool. The ride screen opens with two tabs: To (green) — rides to the event. From (blue)…
Read More Chore BossTake turns on household chores. The app tracks whose turn it is and automatically advances to the next person on your schedule. Setting Up a Rotating Chore. Tap…
Read More Doggy TimePlease note that this is a premium feature. To create a custom activity: Tap on your puppy from the main screen. Scroll to "Settings" in the top tab list. Tap…
Read More Potty WhizPlease note that this is a premium feature. To create a custom activity: Tap on your child o the main screen. Scroll to "Settings" in the top tab list. Tap "Add…
Read More Doggy TimeDoggy Time introduces a comprehensive Insights Feature designed to assist puppy owners in understanding and managing their pets' growth, health, and training…
Read More Doggy TimeWe're thrilled to announce that Doggy Time has expanded beyond our canine companions to support over 35 different types of pets! Whether you're caring for a…
Read More Doggy TimeNow supporting cats, birds and 35+ other species! Invite other users to help care for your dog. Collaborate on pet pampering by inviting fur-loving pals…
Read More Chore BossWhen a child marks a task as done but it wasn't actually completed, a Household Manager can reverse it. Permissions. Only Household Managers can flag tasks. The…
Read More Chore BossChore Boss offers two flexible reward systems that families can choose based on their preferences: 1. Allowance-Based Rewards (Money). Children earn actual…
Read More Chore BossTo manage rooms and areas: Tap the three dots labeled More on the menu. Tap Manage Rooms & Areas. There are many built in rooms and areas. You can add tasks to…
Read More Doggy TimeTo modify your dog's information: Tap on your dog from the main screen. Tap on the 3 dots* at top right of the screen. Tap on "edit". * If you do not see the 3…
Read More Doggy TimeTo add a photo or a video to your pets activities: Tap on your pet on the main screen. From the bottom menu, tap on the activity you want to record e.g. "Play"…
Read More Potty WhizAdding home screen widgets requires a premium account. Adding Widgets On iOS/iPhone. Long press on your home screen. Tap the [+] button at top left. Search for…
Read More Doggy TimeAdding home screen widgets requires a premium account. Adding Widgets On iOS/iPhone. Long press on your home screen. Tap the [+] button at top left. Search for…
Read More All appsCancelling a subscription or requesting a refund will have to be done through Apple or Google. See below: To cancel a subscription: iOS/Apple…
Read More Chore BossTo complete chores / tasks in Chore Boss, do the following: From the home screen of the app, ensure that you are signed into your profile. At the top of the…
Read More Kid HopCreating a Carpool. Tap the + button on the Carpools screen. Enter a Carpool Name (required). Optionally customize the carpool: Tap the camera icon to add a…
Read More Kid HopEvents are scheduled activities within a carpool (e.g., soccer practice, school pickup). Accessing Events. Tap Carpools in the bottom navigation. Select a…
Read More Doggy TimeSmart reminders help you stick to a schedule by recurring automatically. For example you can set a "Food/Eat" reminder that occurs 4 hours automatically after…
Read More Doggy TimeHow to delete/remove an activity that you recorded for one of your pets: From the main screen, tap on the pet whose activity you want to delete. Tap on the…
Read More Potty WhizHow to delete/remove an activity that you recorded for one of your children: From the main screen, tap on the child whose activity you want to delete. Tap on…
Read More Doggy TimeTo delete your account do the following: From the main screen tap the gear icon (settings). Tap My Account. Tap the 3 dots at top right. Select Delete.
Read More Potty WhizTo delete your account do the following: From the main screen tap the gear icon (settings). Tap My Account. Tap the 3 dots at top right. Select Delete.
Read More Potty WhizTap the gear icon on the main screen. Tap on "Settings". Tap on Potty Training Tips to turn off the notifications.
Read More Potty WhizPlease note that this is a premium feature. To export your childs data do the following: Tap on your child from the main screen. Tap on the Care & Info tab. Tap…
Read More Doggy TimePlease note that this is a premium feature. To export your dogs data do the following: Tap on your dog from the main screen. Tap on the "About" tab. Tap on…
Read More Doggy TimeHow to install directly from the watch: Option 1. Open the Play Store app on your Android phone. Tap the search icon. Search for "Doggy Time". Tap the app…
Read More Potty WhizHow to install directly from the watch: Option 1. Open the Play Store app on your Android phone. Tap the search icon. Search for "Potty Whiz". Tap the app…
Read More Kid HopInvite other parents or drivers to share carpool responsibilities. Sending an Invitation. Open the carpool. Go to the Members tab. Tap Invite Friend. Choose an…
Read More Doggy TimeThis is a premium feature. To use it, please upgrade your account. Once you upgrade, the users you invite will not need to subscribe as well. Tap the gear icon…
Read More Potty WhizThis is a premium feature. To use it, please upgrade your account. Once you upgrade, the users you invite will not need to subscribe as well. Tap the gear icon…
Read More Kid HopInvite other parents to your carpool so you can share the driving. You need to be signed in to send an invitation. If you aren't, Kid Hop asks you to sign in…
Read More Chore BossTo invite other users to a home/account so they can see chores and tasks assigned to them: First, ensure you're signed in. Tap the three dots at the bottom (or…
Read More Doggy TimeWhen you start a "Walk" in Doggy Time, you have the option to enable the map feature. This will track your walk and show you the route you took. Here's how to…
Read More Chore BossFrom the home screen: Tap on "Chores" in the bottom navigation. Select an Area where the chore is listed e.g. Bedroom, Kitchen, etc. You will then see a list of…
Read More Kid HopThere are two ways to manage riders. You can manage them in the account, or in the carpool. At the account level, the riders listed are "My Riders" i.e. my…
Read More Chore BossTo manage users in your, including: Creating and inviting new users. Editing users. Deleting / removing users. Do the following: From the home screen tap on…
Read More Chore BossOverview. Member Access Levels. Full Access (Owner): Can modify all settings, manage chores, issue rewards, and switch profiles. Limited Access : Restricted…
Read More Doggy TimeTo ensure the success of caring for your dog with your family or other team members, ensure that they receive reminders that you set. When you create a…
Read More Doggy TimeTo modify your dog's breed: From the main dog activity screen, tap on edit. Tap on "Select dog breed". Tap the search icon to find your dogs breed. Select one…
Read More Doggy TimeTo set a timer on an activity: Navigate to your dog/puppy. Select an activity that can have a timer e.g. sleep, crate, walk etc. The default screen will allow…
Read More Chore BossTo connect / link a child with your Chore Boss account so they can see the tasks you have assigned them, do the following: Ensure you have created their…
Read More All appsWe offer three easy ways to sign in. Choose whichever works best for you. Sign in with Apple. Available on iPhone and iPad only. Tap the Sign in with Apple…
Read More All appsSyncing Your Data to a New Phone. Got a new phone? No worries! Your data is safely stored in the cloud and can be easily synced to your new device. Here's how…
Read More Doggy TimeKeep all your pet's paperwork in one paw-some place! Snap photos of vet records, get nudged when vaccines are due, and share docs with pet sitters faster than…
Read More Kid HopTap on "Carpools" in the bottom navigation bar. Select the carpool you'd like to post a message in. Tap the chat icon at top right.
Read More Doggy TimeIf you are having issues signing in with Apple: On your iPhone, go to Settings , then tap your name. Scroll down to and tap Sign in with Apple. From the list of…
Read More Potty WhizIf you are having issues signing in with Apple: On your iPhone, go to Settings , then tap your name. Scroll down to and tap Sign in with Apple. From the list of…
Read More Potty WhizIf you have missing activities or the app doesn't seem to have all the correct information, you can force a re-sync of all the data stored in the cloud by doing…
Read More Doggy TimeIf you have missing activities or the app doesn't seem to have all the correct information, you can force a re-sync of all the data stored in the cloud by doing…
Read More All appsIf you paid and you still see ads or cannot invite other people to your account please try the following options: Restart the app. iPhone: From the Home Screen…
Read More All appsIf you signed in and don't see your data, this can be resolved in the following ways: If you are on Android, please give it a few moments for all the data to…
Read More Doggy TimeDoggy Time allows you to manage pets that are no longer actively tracked by marking them as "Archived" or "Deceased". This helps keep your dashboard organized…
Read More Chore BossChores in Chore Boss are organized hierarchically: Areas (e.g., Kitchen, Bedroom, Pets) - represent rooms or categories in your home. Tasks - specific actions…
Read More Doggy TimePhotos and videos from your pet activities are stored on your device and backed up to the cloud. Over time, this can use up significant storage space. Here's…
Read More All appsIf insights do not refresh for you or you get an error, please note the following: Insights can only be generated a few times a day. Please wait a few hours if…
Read More Doggy TimeIf you are having issues with reminders - for instance, reminders only work when the app is open or activities do not synchronize across phones, please try the…
Read More All appsHere's what to do if a notice/popup/notification pops up on your Android phone and you can't clear it when it blocks the bottom of the app. We are looking into…
Read More Potty WhizIf you are having issues with alarms - for instance, alarms only work when the app is open or potty activities do not synchronize across phones, please try the…
Read More Potty WhizInvite other users to help with potty training. Assemble your potty training dream team! Invite Grandma, Grandpa, Auntie Sue, and everyone who wants to join the…
Read More Chore BossQuick Tasks let you create single-task chores without the full chore creation form. How to Create a Quick Task. Tap the + button on the home screen. Select Add…
Read More Chore BossThis guide explains how the reward and settlement system works so you can motivate your kids and manage their earnings. Overview. This guide covers households…
Read More Doggy TimeTo have Doggy Time automatically open a specific dog when you start the app here is what you need to do: Open the app. Tap the dog you would like to set as the…
Read More Chore BossChore Boss lets you manage multiple homes from a single account. Each home has its own chores, members, and settings. Here's how to view and switch between…
Read More All appsIf you've recently noticed ads appearing in our app despite having paid for an ad-free experience, there's likely a simple explanation. This article will help…
Read More All appsIf a collaborator has been added to your account, they will not need to purchase an additional subscription. Only one subscription is required for each account…
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