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How to select your pet's breed

Your pet's breed shows under their name on the main screen. You can pick more than one breed for a mixed breed.

Select a breed

  1. Tap your pet on the main screen.
  2. Tap the three dots at the top right, then tap Edit.
  3. Check that the Species is right. The breed list only shows breeds for that species.
  4. Under Breed, tap Select pet breed (or the breeds already chosen).
  5. Type in the Search... box to find the breed.
  6. Tick one or more breeds. For example, for a Pit Bull and Labrador mix, tick American Pit Bull Terrier and Labrador Retriever.
  7. Tap Done.
  8. Tap Save.

Can't find your pet's breed?

We add new breeds regularly. If you see "Syncing new pet breeds...", wait a moment for the latest list to load.

If the breed is still missing, ask us to add it:

  1. Tap Please let us know under the breed list.
  2. Type the breed's name, as specific as you can.
  3. Tap Send request.

The team reviews every request. Until the breed is added, pick the closest breed, or several breeds for a mix. You can also tell Help which breed is missing, and it sends the request for you.

Troubleshooting

  • The breed list shows the wrong breeds: check the Species first, then select the breeds again.
  • There is no Select pet breed button: we don't have breeds for this species yet. Tap Please let us know and send the breed's name.
  • "We couldn't send your request right now": check your internet connection and tap Send request again, or tap Contact us to send it to our team in a chat.

Still need help?

Our team is happy to help.

Contact Us