How to set reminders and smart reminders

Set reminders for any activity, like feeding, walks or medication. A smart reminder goes one step further: it starts counting each time you log an activity.

Add a reminder

1. Tap your pet on the main screen.
2. Open the Reminders tab.
3. Tap the activity you want a reminder for.
4. Tap the Reminder button with the + sign.
5. Choose how often: Once, Smart, Daily, Weekly or Monthly.
6. Set the date, time or day.
7. Add a Note if you like.
8. Tap Save.

Other kinds of reminders

• Once reminds you on one date and time.
• Daily reminds you at the same time every day, or every few days (up to 30).
• Weekly reminds you on one day of the week, every week or every few weeks (up to 5).
• Monthly reminds you on the same date each month, starting on the Start Date.

Set a smart reminder

For example, 2 hours after you log Drink, remind you to take your pet out for Pee.

1. On the Reminders tab, tap the activity that starts the countdown, for example Drink.
2. Tap the Reminder button.
3. Tap Smart.
4. In the activity list, choose what to be reminded about, for example Pee. It starts as the same activity, so you can also be reminded to repeat it, like Eat 4 hours after the last meal.
5. Turn the wheel to set how long after, in hours and minutes.
6. Under From and To, choose the hours when the reminder should work.
7. Check the sentence at the top, for example "Automatically create a pee reminder 2 hours after I log this activity between 6:00 AM and 10:00 PM."
8. Tap Save.

How smart reminders work

• Only your latest entry counts. Log the activity again and the countdown starts over.
• The time of the entry has to be between From and To. An entry logged outside those hours doesn't create a reminder.
• To cover the whole day, choose 12:00 AM for both From and To. The hours can also run past midnight, for example 8:00 PM to 6:00 AM.
• If you log an entry for an earlier time and the reminder time has already passed, no reminder is sent.

Change, copy or turn off a reminder

1. Open the activity on the Reminders tab.
2. Use the switch next to a reminder to turn it off or on.
3. Tap a reminder to see more options.
4. Tap the pencil icon to change it, Copy to make a new one from it, or the trash icon to delete it.

You can only turn off or delete reminders you created.

Remind someone else

You can send a reminder to other people on your account too. See How to remind other users.

For medications and supplements, set reminder times from the Medications & Supplements card instead. See How to track medications and supplements.

You can also ask the Assistant, for example "Remind me to take Max out 2 hours after he drinks". See How to use the Assistant.

Premium

Reminders are part of Premium. Without Premium, tapping the Reminder button shows how to upgrade. See What's free and what's in Premium.

Troubleshooting

• Tapping Save opens the sign-in screen. Smart reminders need you to be signed in.
• The Reminder button is missing. You can have up to 30 reminders for each activity. Delete one you no longer need.
• A smart reminder didn't go off. Check that the reminder is turned on, and that the entry's time was between From and To.
• I'm not getting any reminders. Check that notifications for Doggy Time are allowed in your phone's settings. On Android, see How to fix late reminders or entries that don't sync.